FAQs

Fact Sheets & Care Guides:

 

General Service Questions:

How much will my project cost?

The number one question we receive from our clients, is about cost.  And the answer is… it depends.  Cost vary based on materials and labor time.  We provide free estimates & consultations to answer all of your project questions including cost.  Our estimates are detailed and itemized for your convenience.  If price is an issue, we can help your find the most cost effective solution for your project.  For details, visit the contact us page or call 678-340-DARK(3275).  All inquiries will receive a response within 24 hours.

How do I arrange for a consultation?

Call 678-340-DARK(3275) or email us with the following information.

Name:

Phone:

Email:

Requested appointment time & date:

Make & model of your vehicle:

Details of the project (the more details the better):

What are your shop hours?

We are open 7 days a week by appointment.  Evening and weekend hours are available for your convenience.

Do you offer mobile appointments?

Yes, mobile estimates and consultations are available for those within 15 miles of Acworth, GA.  Please call 678-340-DARK(3275) to discuss your project prior to arranging a mobile appointment.

 

Project Questions:

My seats are lumpy/stiff/saggy, can you make them more comfortable?

Absolutely, we can completely customize your seat to fit your body and comfort level.  We can add or reduce foam, adjust lumbar supports, even add seat heaters and massagers.

I have a small tear/burn/wear mark in my upholstery, can you repair just that section?

For the most part, yes.  It depends on the extent of the damage and condition/availability of the materials.  Very often the problem area can be repaired, without replacing the entire seat cover.

Do you have a selection of materials to choose from?

Yes, we have a large selection of cloth, vinyl, and leather in a variety of colors, patterns, and textures to choose from.  Material samples will be available for selection during your consultation.

Can you match existing or original factory materials (OEM)?

Yes, depending on availability from our suppliers.  If original materials are not available we can often find a very close match in color, pattern, and grain.

Can I supply my own material?

Yes, however we strongly suggest you speak with your upholsterer before purchasing any material.  Not all fabrics are the same and some projects require materials made for that specific application, it is best to have a professional advise you on the amount and type of material to purchase.

Are re-upholstered seats as durable as factory?

Yes, in fact depending on the material used re-upholstered seats can last longer than factory originals.

My car/boat has no seats or interior.  Can you build an interior?

Yes, Dark Dog Custom has worked on one of a kind custom builds and can build a full interior for your car or boat from a bare bone interior.